Do I need to own games?

No! CATO supports offline versions of the most popular games! Of course if you need to play the online version of the game you need to own or buy the game you want in the store by yourself!

I’m having an issue while streaming a game. Where can I get help?

You can submit your questions in CATO [My - Feedback], or you want to talk to the staff directly from [My - Contact Us] to join our discord group chat, we see your feedback or message will deal with your problem as soon as possible.

I'm having problems with the game [e.g. flashbacks, lagging, unexpected game closure, and other gameplay issues]?

Try using the tools in the hover menu to try to solve the problem, if it does not work, please close the exit and reconnect, or give us feedback, we will see as soon as possible to solve the problem you encountered!

Will my game progress be saved?

Yes, in case the game itself supports archiving your progress will be saved after you quit and you can continue playing next time.

How do I join CATO, and how much does it cost?

Visit our recharge page to select your subscription and hourly options.CATO offers multiple subscription and hourly levels for instant access to the best cloud-based gaming experience. We also offer a free cloud gaming experience for new user!

Do I need a credit card or PayPal to sign-up for the CATO new user free-experience?

No, you do not need a payment method on file to register for new user free-experience.

Why do we have to queuing?Can not queuing?

When there are too many people using CATO at the same time, there is a possibility of needing to queue. You can choose an idle time slot to come back and use it. Or get queuing priority privileges by subscribing

Problems with payments?

You can try to switch the network environment or restart CATO to try to pay again, if the above methods can not be solved you can [My-Feedback/Contact Us].

Will my game progress be saved?

Yes, in case the game itself supports archiving your progress will be saved after you quit and you can continue playing next time.

There's something wrong with my game's archive.

First of all, please make sure that the game itself supports archiving, and already have the necessary operations in the game to archive (for example, some games need to be carried out to a certain progress to archive, or must be manually operated to archive), under this premise, if there is a problem with the archive, you can try to quit and retry. If there is a problem with the archive, you can give feedback or contact the official staff to reflect the specific situation.

What is CATO?

CATO is cloud-based game streaming service, delivering real-time gameplay straight from the cloud to your iPhone, iPad, and Android devices. With cloud saves for supported games, you can pick up your game where you left off, on any supported device, wherever you are.

How do I join CATO, and how much does it cost?

Visit our recharge page to select your subscription and hourly options.CATO offers multiple subscription and hourly levels for instant access to the best cloud-based gaming experience. We also offer a free cloud gaming experience for new user!

Do I need to own games?

No! CATO supports offline versions of the most popular games! Of course if you need to play the online version of the game you need to own or buy the game you want in the store by yourself!

I’m having an issue while streaming a game. Where can I get help?

You can submit your questions in CATO [My - Feedback], or you want to talk to the staff directly from [My - Contact Us] to join our discord group chat, we see your feedback or message will deal with your problem as soon as possible.

I have a feature request, where can I post it?

You can use the Send Feedback in CATO [My - Feedback] to share your feature requests and feedback. Our product and support teams read all feedback submitted, and your input helps drive new features and additions.

Do I need a credit card or PayPal to sign-up for the CATO new user free-experience?

No, you do not need a payment method on file to register for new user free-experience.

I'm having problems with the game [e.g. flashbacks, lagging, unexpected game closure, and other gameplay issues]?

Try using the tools in the hover menu to try to solve the problem, if it does not work, please close the exit and reconnect, or give us feedback, we will see as soon as possible to solve the problem you encountered!

Will my game progress be saved?

Yes, in case the game itself supports archiving your progress will be saved after you quit and you can continue playing next time.

Why do we have to queuing?Can not queuing?

When there are too many people using CATO at the same time, there is a possibility of needing to queue. You can choose an idle time slot to come back and use it. Or get queuing priority privileges by subscribing

Problems with payments?

You can try to switch the network environment or restart CATO to try to pay again, if the above methods can not be solved you can [My-Feedback/Contact Us].

Does it consume time during queuing?

No, queuing does not consume any time, only successful connections to the server do.